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Can a Plumber Work on a Water Heater? What You Need to Know
Jan 21, 2025
Are you unsure of what to look for when finding a plumber to fix your water heater? Sometimes, it can be a challenge to find the best person for the job, but it’s essential to choose a qualified plumber with the right qualifications to repair and install them.
According to this Energy Rating article, water heating makes up around one-quarter of all energy use in Australian households, so choosing the right water heater (and keeping it in good condition) can result in big savings on energy bills and year-round comfort. From the conventional storage tank to hybrid water heaters and solar heating, a plumber can service your system so it’s heating properly.
Whether you have concerns about your heater not working properly or are curious about what services a plumber can provide, this blog is your best guide!
Role of Plumbers in Water Heater Maintenance
Can a plumber work on a water heater? Yes! A plumber is trained to handle complex plumbing connections, water supply lines, and drainage.
Although an electrician can be involved if the hot water heater needs electrical connections, they do not have the tools to touch a hot water heater installation (such as wrenching on-the-pipe connections). The installation of water heater conduits and wires is already there, so there’s no need for an electrician to determine wire sizing, for example.
So,how can a plumber help you with water heater maintenance?
Inspection and diagnosis, such as checking for inconsistent water temperature or slow heating and detecting issues like leaks, sediment build-up, and faulty components.
Flushing the tank to get rid of sediment.
Check the anode rod (which prevents corrosion) and replace it if needed.
Inspecting and replacing the temperature and pressure relief (TPR) valve or the drain valve.
Fixing worn-out pipes, fittings, or insulation to prevent further damage.
Make sure that your water heater complies with relevant standards and regulations, such as the AS/NZS 3500 for plumbing and drainage.
Upgrading or replacing the water heater to a more energy-efficient one.
Create preventative maintenance plans to help you avoid expensive repairs and extend the lifespan of your water heater.
If you’re worried about a potential problem, what should you check for first?
Check the circuit breaker and the pressure relief valve. Test the pressure relief valve to see if you can make water pass through the overflow pipe. If no water is flowing, your water tank might need a refill.
But if you keep having the same problem over and over with your thermostat or circuit breaker (or just don’t know what these are) call up a professional who knows what to do.
On the other hand, what can an electrician fix? Electricians deal with every electrical component of the system. When your circuit breaker doesn’t stay on, an electrician is responsible for fixing this.
Likewise, if your water is warm and not hot enough, the thermostat or off-peak switch in your electric hot water system can be the cause. Sometimes, with solar hot water systems, the booster can cause temperature issues.
That said, there are many things a licensed plumber can support you with./
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Let’s take a look at some common issues that a plumber can tackle.
Leaks
If you notice a frustrating leak in your hot water system, your unit or plumbing system most likely has a burst pipe. Ideally, you don’t want to be leaving a leak unattended for too long, so make sure to contact emergency plumbers as soon as possible.
When you do suspect a leak, always switch off your water supply because you don’t want water continuing to leak, flood, or damage your property. Water damage is a big no!
Strange Noises
Gurgling, knocking, or clanking noises mean a problem with your hot water unit. Over time, sediment and minerals can build up inside the water tank, causing it to clog and not perform as well.
Similar to the way an air conditioner stops blowing cool air if it’s full of dust, the build-up can cause strange noises as your system works harder to heat the water!
No Water Pressure
If you’ve ever gotten into the shower and experienced low water pressure, you know it’s not the best experience.
Loss of water pressure in your hot water system can impact your water bills or cause dripping sounds in the walls and ceilings, or you might have a bigger problem with your plumbing. Even a concealed, minor leak can cause a big issue!
Fluctuations in Temperature
Does your water go from hot to cold within seconds while you’re in the shower or just trying to wash your hands? The tempering valve could be failing, or the heating element could be damaged.
A qualified plumber can access your situation, make any necessary hot water repairs, and get your hot water flowing the way it should be.
Rusty or Discoloured Water
If your water is slightly discoloured or rusty when you turn on the tap, it’s a good idea to reach out to hot water specialists.
What causes the discolouration? Sediment buildup or corrosion inside the tank is a common cause, and experienced plumbers can flush the tank or determine whether you’ll need a new unit.
When do you call up an electrician?
In complex cases with electrical wiring, you may need the help of an electrician as well as a plumber.
There’s a burning smell coming out of your water heater. Melting or burning smells is a hazardous situation and can spark electrical fires. If you smell burning, turn off your electrical supply immediately and call an electrician.
You can see sparks when your water heater is operating. Sparks cause fires and electrocution, so don’t take any chances.
Crackling or buzzing noises from a failing heating element, corrosion, or loose wiring in your system.
Zero hot water. Although loss of water pressure means that you require a plumber, no water at all means you need the expertise of an electrician. Your hot water system could have an issue with electrical components.
Importance of Professional Installation and Maintenance
Let’s take a look at why professional involvement from licensed plumbers is so important:
Your system is installed correctly
Connections such as gas, electricity, and water are correctly and safely installed so you’re not at risk of malfunctions.
The hot water system is compliant with local building and safety codes, so you’ll meet all legal and safety requirements.
It keeps you safe
Professionals check for leaks and ensure proper ventilation to prevent carbon monoxide buildup.
Electrical connections are handled to avoid short circuits or fire hazards, and pressure control is tested and installed safely.
Your system works better
A professional plumber calibrates the system so it operates at maximum efficiency, cutting back energy consumption and costs due to an undersized or oversized unit. The water heater will be the correct size for your household.
It lasts longer
A licensed plumber flushes your tank, replaces the anode rod, and inspects components for wear and tear.
By identifying and addressing small issues, this prevents water system issues such as premature wear and tear. No one likes to lose access to hot water, after all!
According to this CanstarBlue article, the average cost to install a hot water system can range from $1,000 to upwards of $7,000. What contributes to price is whether or not you’re upgrading or switching to a brand new system, and this costs more if you need more equipment or connections.
Solar hot water systems, for example, are energy-efficient; however, they’re more expensive, ranging from $3,000 to $7,000. Replacing a hot water system is usually cheaper as the hardware (such as the backup system and configuration of the roof) is already in place. The only thing that would need replacing is one or two solar panels and valves.
What do you need to think about when installing a hot water system?
What is your household’s water usage? You can figure out what unit might be more economical.
What is your ideal tank size? Larger tank sizes cost more upfront, for example.
What type of system are you looking for?
Think about labour costs, as all hot water systems need to be put in by a licensed, insured plumber (and in some cases, an electrician).
Hot Water Service for Melbourne Residents: Call Us!
Whether you’re considering investing in a hot water system to save money on your energy bills or just want to make sure you have hot water at all times, Solutions Plumbing can respond with over 12 years of experience.
Always aiming to work hard without cutting corners, we are your reliable, affordable plumber with transparent pricing, environmentally friendly practices, and comprehensive services you can count on.
Note: Depending on how much wiring is involved, you may need both a plumber and an electrician for new wiring installations for water, gas and electrical. Solutions Plumbing can help you figure out what is best for you.
Eddie and Saj were amazingly helpful when saving me from my plumbing emergency! I highly recommend them and whilst I hope I don’t have plumbing issues ever again, I do know exactly who I will call! They are very professional, timely and friendly!
Paula Kate
1736933359
I had Eddie come out to fix my taps that were leaking, he did such a great job, my taps were not easy to remove but he was able to do it and for a great cost. His apprentice Moe, was so helpful well mannered and I highly recommend them! Eddie and Moe were both very friendly and professional, I will be using them now for any of my plumbing jobs.
Phil Briggs
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Fast and reliable plumbing. Highly recommended, thanks mate. Enjoy those noodles.
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1732190292
Eddie and Sadge worked incredibly hard for the whole day and were friendly and professional throughout. Really happy with the service! I would recommend to anyone needing a reliable, honest team.
Mazhar Ozkirbas
1729478812
A big thank you to Eddie and his crew for sorting out my plumbing emergency. They came within 30 minutes and completed everything on the day.Very professional and very reasonably priced.
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Amazing service and same day delivery honestly they were so quick, fast and super professional and efficienct. Cleared my blocked sinks and toilet and made it work great again in my rental. The price was very affordable and quite cheap to say as they could have charged me more considering how much work was done. Very very happy with their service and have become my household plumber
Melanie Seeley
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Professional & friendly.
Judy Austin
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I wanted to say a big Thankyou to Eddie and Saj for really coming to my aid today . A hose under my sink had burst , water was everywhere , Eddie was so unreal coming straight away to help me . Eddie was so professional I would highly recommend his company Solutions Plumbing for anyone who needs a great plumber .
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Amazing service, and he did an amazing job!
Raz
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Job done promptly and professional within one hour of the call. Very good service provided.
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1714433377
I extremely pleased with the professionalism and workmanship displayed by both Eddie and his assistant. Plumbing work carried out on my outside trouf, was amazing. The replacing and cleaning of laundry taps and garden taps, were fantastic. Keep up the great work
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Words cannot express how indebted we are to Eddie & team for their outstanding and professional work they performed in dealing with our Parapet roof leaks of our 2 storey home.From Day One I contacted Eddie, we found him to be a true professional person and communicator.Upon attending and reviewing our leaks situation, he carefully explained the necessary steps that needed to be taken with regards to flashing and sundry repairs to solve the problem. He also gave us a reasonable time frame to complete the job.His pricing quotation was also very affordable.Upon completing the job, we were so pleased with the outcome, that we asked him if he could attend to 2 other drainage jobs. He immediately attended to them and again did it in such a professional way.It is to say, that I have very high regards of him and team, and I have no hesitation in highly recommending him to any potential customers that would expect a highly professional outcome with their plumbing needs.
CrateCartel
1708489784
Great service, Very Helpful,
Rupe Singh
1706656420
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Jimmy Lum
1704707096
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Halima
1704257235
Best service, reliable, friendly, on time and good price thanks Eddie
NUSRAT JERIN
1704066083
Great service with cheaper rate. Came home promptly
Fed Macor
1703722804
Responsive, professional, and efficient throughout the process. Not only installed the new cooktop flawlessly but also offered valuable advice on optimizing our gas system. His expertise and commitment to customer satisfaction make him highly recommended for any plumbing needs. Thanks
Lilly Scalora
1702895507
A young and modern plumbing team. Enthusiastic professionals aim to success. I recently used them for my bathroom major renovation. Eddy was very friendly and patient from the beginning to the end, well communicate to me. When there was a problem he always calm and work out the solutions. Although there was up and down through the project, overall I am satisfied. I already scheduled with Eddy next job to complete my kitchen renovation plumbing.
brian jackson
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We’re using Solutions Plumbing for the renovations of our house and Eddie has been outstanding, flexable and timely with his works. He’s very reasonably priced and is a very quick turnaround to be able to do the required works. I can’t recommend Solutions Plumbing enough to people who are thinking to renovate and modifying their plumbing.
Jacob Bicer
1701861272
I am grateful to you for your guys hard work today. At the same time, I would like to thank you very much for giving an affordable price without choosing a job, big or small. I recommend everyone to contact Solutions Plumbing for any jobs. You guys have done a amazing job Thank you again.
Shelley Burbridge
1701811278
Reliable, on time, fairly priced, good communication, friendly team, cleaned up after themselves, very happy with the improvements! Job well done.
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1701247632
Eddie and his team at Solutions Plumbing and Maintenance were fantastic to deal with right from the start of our laundry renovation project until the end. Eddie was helpful, patient and knowledgeable throughout the process. He was very prompt, had great communication and was reliable. I would recommend Solutions Plumbing & Maintenance.
Grace La Rocca
1697701806
Thanks Eddie for the quick and prompt service, especially because it was an urgent job.Very happy!
Gorkem Tanrikulu
1696646635
Called out Eddie last minute with to fix my burst water pipe. He came out straight away and solved the issue like no problem cleaned up all the mess I couldn’t be more satisfied. I highly recommend for his great services and professionalism.
Alisa Flavel
1695195402
Great service these guys attended to my emergency so promptly. Very professional would fully recommend them
MindCare Consulting
1694819604
Iva Arapovic
1694690355
Eddie was super professional and extremely detailed. We faced an intense plumbing emergency late at night and he fixed the issue in no time, as well as gave us some great insight into where the problem is. Very happy with the service and will be using Eddie again (if need be!)
Scott de Riviere
1691218505
I recently had the pleasure of working with Eddy from Plumbing Solutions for major and minor plumbing works at my property. As someone who already had a trusted plumber, I was initially hesitant to hire someone new. However, after experiencing Eddy’s exceptional services, I am delighted to write this positive review.From the moment Eddy arrived, he friendly and strait to the point. He carefully listened to my concerns and took the time to explain the necessary repairs and maintenance required. His depth of knowledge and attention to detail were evident at every stage of the project.Eddy efficiently tackled issue and found other major issues. leaving no room for errors. I was particularly impressed with his ability to diagnose and fix issues promptly.I am thrilled with the results Eddy delivered and the overall experience with Plumbing Solutions. It is refreshing to work with a professional who genuinely cares about his craft and the satisfaction of his clients. Thanks to Eddy’s expertise, my plumbing issues were efficiently resolved, and I now have peace of mind knowing that future problems will be handled with utmost care.I highly recommend Eddy and Plumbing Solutions to anyone in need of plumbing services. I am truly happy to have had the opportunity to work with him, and I look forward to continuing my business relationship with Eddy in the future. His commitment to excellence and customer satisfaction sets Plumbing Solutions apart from the competition.Thank you, Eddy, for the outstanding service you provided, and for going above and beyond to ensure that my plumbing needs were met with utmost professionalism and proficiency.
Seyfo
1689929186
Affordable prices & Gets the Job done professionally and Quickly.Will recommend to friends and family 👍
Vijay Bassi
1689678071
Great guys and excellent work .. Got new kitchen butlers pantry installed .
Virginia Quirk
1688773382
Excellent work by a friendly team. Eddie was happy to do extra work on the day when he came for the quoted job. Priced super reasonably. Highly recommended
Rhys Griffiths
1687841599
Umzy is a star, competitive price, excellent work and a nice guy to boot. A+ 😁
Megan Fatch
1686805612
Solutions was the only company to reply to me. Eddy got in touch straight away and was helpful, set up a time for a free quote and was professional. The communication was tops, he let me know he would be coming on time and arrived promptly (so great not to be waiting not knowing when someone will come). He quoted the price and when I accepted, he did the job immediately and was finished very quickly. So efficient and I’m happy with the result. They accept payment by bank transfer which is awesome if you’re like me and never have cash. I would absolutely recommend them and would use them again if I need someone.
Serena
1686273010
Highly recommend eddy and the services of this business. They were really efficient, responsive and professional throughout the whole process of installing a new vanity, sink, taps and toilet. Great and reasonable cost! Really lovely plumbers and I would seek out their business again in the future. Thank you Eddy and Team 🙂
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Steve Barton
1685007172
We had our toilet replaced (I provided the new toilet)Great workmanship and cleaned up afterwards.They even took the old cistern away.Recommended
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1679986462
Great work. The team is professional, skillful. They have robust work ethics. Found a very difficult to find leak on the main waterline. Hire the team and you won't regret.
aditya bagri
1679552167
Umzy is very professional. Highly recommend.
Sajed Yasin
1679226150
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Joe Z
1676254240
I used Solutions Plumbing for a wide range of jobs and they have been brilliant. Always punctual with open and friendly communications at all times. The work was performed with the highest quality.Would highly recommend these guys..
Arta Azel
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Professional &Fair with priceDefinitely recommend 👌
Jimmy Ghotra
1674646768
What can I say about Umzi- He is a legend!!Got him recommended by a friend of mine. I got the entire house plumbing redone( full renovation) by him.Right from first call until the final task, Umzi have been amazing and took full ownership and responsibility of his work.Always proactive, punctual, friendly and professional.Couldn’t ask for a better plumber for such a stressful job. Highly recommended.
Jengster Inc
1674008698
Umzy did a great job at my mom’s place. He’s responsive, respectful, on time and professional at his work. Highly recommend his service.
AKM Habibur Rahman
1673896807
He did excellent work. Completed my work in time without supervision. Great!